Susan Maclean

Reading about the staggering volume of data being created in the financial services and healthcare industries makes one marvel at the immensity of the task for companies to properly process and maintain their most valuable asset.

Information is power and more than one million computer users have been fueling their personal power with a handy little source of information tucked in the corner of their desktops.

A focus on delivering consistent client information by implementing a customer/member relationship management system across all sales and service channels has turned around the Independent Order of Foresters which had lost its connection to members and was suffering from an outdated IT infrastructure.

When more than 750 executives from Fortune 1000 companies were surveyed this year on their general e-business strategies and priorities for the remainder of 2002 and 2003, 66 per cent revealed their companies plan to begin one to five new e-business projects next year.

When Stephen Richards was chief financial officer at E*TRADE Group, Inc., he helped to build the finance organization, develop corporate strategy and lead the company to a successful initial public offering.

Knowing what works and what doesn't helps you do more of what gets your company farther and faster to where you want it to go. If there are any doubts as to the validity of that statement, a newly released IDC study titled The nFinancial Impact of Business Analytics provides the numbers to prove it.

Rather than economic conditions driving consumer spending down, new research from Accenture cites a lack in innovation of products and services as keeping money in pocketbooks and out of stores.

Seemingly all hell breaks loose about 10 minutes after employees leave their posts at about 100 BMO Financial Group branches each month.