Susan Maclean

Articles by Susan Maclean

Canadians lag behind in competitiveness

Canada sits at the bottom of a ranking of competitiveness among G7 countries, trailing far behind the U.S. at the top of the list.

Editorial Opinion: Searching for the business value

'Bring IT into the boardrooms' seems to have been a rallying cry for so many months now ...

Forest company blazes new EMIS trail

After their eight years in retail business intelligence, building to offer retail technology services from analytics to point of sale implementation

Hbc captures the CRM value of its data

Getting the right product to the right customer at the right time to the right channel at the right price is a challenge of enormous complexity when you

Opening up to innovation

Not many manufacturers can claim to have doubled their revenues per person and reduced their production cycle from four weeks to 24 hours, their order lead time from around six weeks to 10 days, and the time required to launch a new product from more than a year to just a few weeks.

Planting productivity ideas

As executive director of Technology Visits Program

Atomica brings data integration to desktop

Information is power and more than one million computer users have been fueling their personal power with a handy little source of information tucked in the corner of their desktops.

CIPA showcases Canadian IT successes

A focus on delivering consistent client information by implementing a customer/member relationship management system across all sales and service channels has turned around the Independent Order of Foresters which had lost its connection to members and was suffering from an outdated IT infrastructure.

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