You get what you pay for. And sometimes, when there's extra goods and services bundled into a contract, you get more than you bargained for - and a bigger bill to boot.
Like many companies today, Textron Inc. is undertaking a consolidation. And as with all such efforts, it is fraught with political risks and leadership challenges. But at Textron, a US$10.7 billion global enterprise with 41 business units under its roof, the difficulty of balancing the closer alignment of IT services systemwide with the disparate business needs is truly daunting.
Two powerful players in India's outsourcing industry are drafting a data protection law designed to quell growing privacy concerns from their offshore clients.