Stephanie Overby

Imagine that your company has never done any offshore outsourcing of IT--never even signed a major domestic outsourcing deal. Where in the world would you begin? Probably not China

This checklist can help CIOs and project managers ensure that their first outsourcing projects are managed wisely from start to finish

Most outsourcing analysts and consultants will tell you that the future of the traditional IT services industry is uncertain. Where do IT services moguls like IBM, Amazon and Google stand?

Half of respondents are considering server and desktop virtualization, cloud-based storage services, and hosted email and messaging applications. But they're more cautious about moving core business systems into the cloud

Insourcing--the process of bringing back in-house IT work that had been outsourced--is in style. But bringing IT back in house can be as complex as transitioning services to an outsourcing provider. Questions to ponder

The press is full of recent examples of leaders refusing to fess up to very public failings, from financial malfeasance to product defects to oil spills. Yet even though the cover-up can be worse than the crime, baring it all isn't easy to do

CIOs are starting to get it. If you don't toot your own horn, no one else will, leading to slashed budgets, missed career opportunities, even job loss. Here's how to do it effectively, not obnoxiously

A Forrester Research survey explains why IT departments aren