Shane Schick

A motivational speaker gives the attendees of the Municipal Information Systems Association's annual conference ideas on dealing with negative employees, being a good pilot and why you can't make excuses for people

Mark Roman has made the leap, from driving IT strategy for the University of Victoria to overall business leadership at our national research network. How he did it, and how you can, too

The HR firm is getting to launch a version of BMC Software's Control-M product that will allow users to track the progress of service requests they make to the IT department. Why job schedulers just aren't cutting it anymore

LAC CARLING KPMG's Ken Cochrane weighs in on how well Canada has moved towards its goals of creating a true e-government strategy, while CA Technologies and Rogers offer their takeaways from our public sector congress

The Institute for Citizen-Centred Service presents Taking Care of Business 3, a national survey that looks at how companies grade the public sector. Plus: How Industry Canada is improving one of its most important portals. WITH VIDEO

The country is using identity cards to manage all kinds of public services, from birth registration to getting beer out of a vending machine. Plus: How Belgium uses the Internet to create trust with its citizens. WITH VIDEO

Corey Cox tells a CIO Canada Frankly Speaking breakfast event how his distribution company managed to do away with desk phones, prepares for multimedia content and embraces the "bring your own technology" trend

The school is looking for director-level applicants for a set of courses designed to help them lead innovative organizations. Will the $65,000 be worth it?