Eighty per cent of the vendors that create Web-based customer service software are likely to cash in their chips by 2004, according to a recent report.
Eighty per cent of the vendors that create Web-based customer service software are likely to cash in their chips by 2004, according to a recent Gartner report.
For the harried consultant running from meeting to meeting with an armful of papers and a leaking cup of coffee, keeping track of billable hours and kilometres logged can be a Herculean task.