Cops in Cornwall, Ont. now have real-time access to policing data from their patrol cars, thanks to a wireless communications infrastructure installed by Canadian IT services firm xwave.
Mobile workers who check in at any Fairmont Hotels and Resorts Inc. destination might soon be spared the task of making frantic calls back to their tech support staff when computing problems arise.
According to research from International Data Corporation (IDC) Canada, only 42 per cent of surveyed Canadian companies, including three levels of government, financial institutions, telecom and retail, have a CRM strategy.