Scarlet Pruitt

Net companies have had one serious disadvantage over their brick-and-mortar peers when it comes to selling their wares: the plucky and ever-present sales assistant. At least that's the view of application service provider LivePerson Inc., which attempted to resolve that quandary Monday by announcing the general availability of its LivePerson Sales Edition software, which allows companies to add sales people to their virtual storefronts via interactive chat.

Net companies have had one serious disadvantage over their brick-and-mortar peers when it comes to selling their wares: the plucky and ever-present sales assistant. At least that's the view of application service provider LivePerson Inc., which attempted to resolve that quandary recently by announcing the general availability of its LivePerson Sales Edition software, which allows companies to add sales people to their virtual storefronts via interactive chat.

A "serious" privacy leak in Mozilla, and other browsers based on the open source technology, such as Netscape and Galeon, discloses users' Web surfing information, according to a recent report.

Nine leading technology companies banded together Tuesday to form a new industry alliance aimed at developing standards to ensure interoperability among wireless multimedia devices.

The Recording Industry Association of America Inc. (RIAA) has withdrawn a lawsuit demanding that four major Internet service providers (ISPs) cut off access to a China-based Web site providing pirated music since the site is now no longer online.

Companies fretting over whether or not their employees are complying with e-mail policies and retention regulations are being offered a helping hand by Omniva Policy Systems, which is launching two new software products Monday, offering to help ease the nerves of weary executives.

Leading domain name registrar VeriSign Inc. confirmed Wednesday that it is being investigated by the U.S. Federal Trade Commission (FTC) amid accusations that the company has engaged in unfair marketing practices.

Leading domain name registrar VeriSign Inc. confirmed Wednesday that it is being investigated by the U.S. Federal Trade Commission (FTC) amid accusations that the company has engaged in unfair marketing practices.