While the usual suspects continued to lead the U.S. IT services market in 2000, no one vendor dominated an increasingly fragmented marketplace, according to a study by Gartner Dataquest.
A five-year, $70-million IT outsourcing agreement announced Monday between Call-Net Enterprises Inc. and global services firm EDS Canada is a mutually beneficial one, said Call-Net senior vice-president and chief technology officer Serge Babin.