Ryan B. Patrick

Canadians are "ready and willing" to communicate electronically with financial institutions, according to Kasten Chase

Heaping helpings of Web services hyperbole should be handled with a dose of technological reality, according to International Data Corp. In a report released last month, the Framingham, Mass.-based market research firm concluded that Web services' next phase

In the midst of continued competition in the server sector, IBM Corp. recently announced a strategy in which Linux and Unix factor heavily into the mix.

Intel Corp. launched its latest Pentium 4 desktop processor Thursday, the first P4 to break the 3GHz speed barrier.

Citrix Systems Inc. made several announcements at its iForum show last week, including a licensing agreement with BEA Systems Inc. to develop an NFuse Classic portlet for the BEA WebLogic Portal 7.0.

Xerox Canada

Lack of planning and old-school business culture are among the root causes of failed customer relationship management (CRM) implementations, according to the Customer Relationship Management Association of Canada (CRMA Canada).

ORLANDO, FLA.