Ryan B. Patrick

Articles by Ryan B. Patrick

Incident highlights need for better security

The US$2.7 million identity theft scam recently uncovered in the U.S. should serve notice to all enterprises that information security cannot be taken lightly, according to one IT security expert.

Planning key to good CRM strategy: report

Lack of planning and old-school business culture are among the root causes of failed customer relationship management (CRM) implementations, according to the Customer Relationship Management Association of Canada (CRMA Canada).

Novell, EMC offer joint backup solution

When it comes to securing critical enterprise data, PCs and laptops are oft neglected, according to Provo, Utah-based Novell Inc. and Hopkinton, Mass.-based EMC Corp. The two firms unveiled Tuesday a joint automated PC back-up solution.

Novell, EMC offer joint back-up solution

When it comes to securing critical enterprise data, PCs and laptops are oft neglected, according to Provo, Utah-based Novell Inc. and Hopkinton, Mass.-based EMC Corp. The two firms unveiled Tuesday a joint automated PC back-up solution.

Hitachi Data Systems sorts storage strategy

Hitachi Data Systems reinforced its TrueNorth open collaborative storage business model Tuesday, showcasing several new end-to-end storage offerings.

PeopleSoft launches new CRM tool

PeopleSoft Inc. announced Monday it plans to ship the latest iteration of its customer relationship management (CRM) tool later this month.

HDS, Network Appliance team on storage solutions

Under an agreement signed Wednesday, storage solution providers Hitachi Data Systems Corp. (HDS) and Network Appliance Inc. (NetApp) will jointly market and sell network attached storage (NAS) solutions.

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