Randy Heffner

You likely have the impression that SOA is best thought of as a technical approach for application integration. The reality is that SOA is much more. Forrester analyst Randy Heffner offers five points of guidance

Rather than IT's current focus on siloed applications and outsourcing arrangements to support your business, Forrester's Business Capability Architecture starts with the reason you're in business

The worst misunderstanding about service-oriented architecture is that it

Even though certain products have "policy management" in their names, getting your infrastructure set for SOA policy should start not by evaluating products, but rather by understanding the major functions required for effective policy management and how they work together