The carrier says it's the first in Canada to bring voice message conversion to e-mail, but an IDC analyst suggests IT managers should be careful about their deployment strategy
Philips and PerSay have combined encryption software with technology that manages users' "voiceprints" and speech verification. Ann Cavoukian says she's impressed
Rogers Wireless uses geographic information systems to analyze neighbourhoods and speculate on what potential customers might want. How MTS Allstream handles problems with address formats
Half the companies surveyed by Deloitte Consulting said they have outsourcing deals in place but have trouble with their vendor staff and technology. Why the situation is even worse in Canada.