Paul M. Ingevaldson

Somewhere along the way, senior management determined that since IT was a support department, it was a perfect candidate for outsourcing. What they missed is that IT supports the very heart and soul of the company.

If the questions that you are getting are easy for you to answer, the former head of technology at Ace Hardware says you need to do a better job of using your team resources

The IT press is full of articles on aligning IT with the strategy of the corporation. The questions abound: "How do we align our projects with corporate priorities?" "How do we know we're working on the right projects?" "Why doesn't management feel good about IT?"