SUBSCRIBE
HomeAuthorsPosts by Paul Krill

Paul Krill

Articles by Paul Krill

Boosting access to customer data

Paul Krill -
As enterprises demand better tools to exploit mounds of customer data locked away in CRM systems, CRM companies are rushing to add analytical capabilities to their applications.

PeopleSoft to release customer behaviour modeling

Paul Krill -
PeopleSoft Inc. on Monday plans to announce the availability of its customer behaviour modeling tool as part of an upgrade to its Enterprise Performance Management suite.

Online sales defy downturn

Paul Krill -
Online shopping destinations report that, despite the economic gloom, they are still doing brisk holiday business and that, thanks to a variety of new bells and whistles, they are becoming more sophisticated merchants.

IBM to make CRM outsourcing call

Paul Krill -
IBM Global Services on Wednesday plans to launch a hosted service for customer relationship management, with an offering intended to help enterprises get a CRM application up and running faster than an in-house deployment.

IBM to make CRM outsourcing call

Paul Krill -
IBM Global Services on Wednesday plans to launch a hosted service for customer relationship management, with an offering intended to help enterprises get a CRM application up and running faster than an in-house deployment.

Siebel to ship industry-specific CRM platforms

Paul Krill -
Having shipped its generic Siebel 7 CRM (customer relationship management) and e-business platform in November, Siebel Systems Inc. this month plans to ship 20 versions of the software tailored to specific vertical industries.

Analytics redraw CRM lines

Paul Krill -
As enterprises demand better tools to exploit mounds of customer data locked away in customer relationship management systems, CRM companies are rushing to add analytical capabilities to their applications.

Embracing the other CRM

Paul Krill -
A different kind of CRM is emerging. In this case, CRM stands for client relationship management, whereby companies gather information on interactions with clients and leverage that information to maintain strong relationships.
1...666768Page 67 of 68

Tech News

Popular Stories This Week

ITWC Network

Follow Us

©

2024

IT World Canada. All Rights Reserved.

SUBSCRIBE