Most of the IT support tasks at Consumers Energy are being shifted to IT services provider HCL America, a Sunnyvale, Calif.-based subsidiary of India's HCL Technologies
These open-education programs may soon create a dilemma for students who are deciding where to invest their time and dollars. For now, this is such a new area it isn't clear what role these programs will play
Case management tools, automated spend analysis, services procurement, supplier risk and performance management are all helping shape the technology budgets of the future
At many large companies, the CIO is increasingly seen by the technical staff as someone from the business side and with limited technical knowledge. That may be the first hurdle