Patricia Pickett

A Toronto-based software vendor has switched over to a more flexible e-learning system in order to gain better control over content and improve the user-training experience.

Business has been picking up lately for Accenture Canada, which is why the services firm plans to hire 550 people

Most industry experts would agree enrollment in IT college and university programs has steadily declined over the last few years. But when it comes to the reasons for this drop and its implications, not everyone sees eye to eye. This week organizers of the National Information Technology Human Resources Forum (NITHRF), held last November said they plan to offer more sessions this May for educational and industry players who want to try to resolve issues facing the industry.

Toronto-based recruiter CNC Global recently opened an office in Atlantic Canada with the goal of helping local employers find IT skills that are often difficult to find in the region.

Julie Spallin has security on her mind. As manager of the recently launched Canadian Cyber Incident Response Centre or CCIRC, Spallin has her work cut out for her. She and her team at CCIRC have been tasked with monitoring the cyber threat environment in Canada and coordinating appropriate responses. A daunting task? Not to Spallin and her team who lost no time identifying priorities and pursuing them single-mindedly. Two key CCIRC focus areas are: creating the right information exchange mechanisms, and fostering close, ongoing collaboration between the private and public sectors.

Celestica Inc. plans to slash 5,500 jobs, reducing its global workforce by 10 to 15 per cent

A set of case management and emergency management software tools has helped Foreign Affairs Canada (FAC) track the status of thousands of Canadians stranded overseas in aftermath of the tsunami disaster.Dubbed COSMOS, the system was jointly developed by FAC and Ottawa-based WorldReach Software Corp. in 1993. After the tsumani struck, COSMOS enabled FAC to handle massive incoming call volumes, monitor the latest statistics and resolve most cases related to the crisis.

One newsprint manufacturer says the implementation of a supply chain management solution has helped it improve customer service and cut support costs by half.