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Pain-free CRM

Two years ago, John Ounjian, senior vice-president and CIO of Blue Cross and Blue Shield (BCBS) of Minnesota, managed to convince General Mills Inc., a US$8 billion consumer goods giant, to join his regional health plan on the basis of a promise: He would soon be installing a Web-based customer service system that would let subscribers manage their health benefits online.

Plumtree offers Web services tools to developers

Plumtree Software Inc. has unveiled upgrades to its software family

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EMC Corp. and Cisco Systems Inc. have announced a partnership in which the storage giant will resell...

Briefs

A third internal test version of the successor to Microsoft Corp.'s desktop Windows XP operating system was...

Quick HIts

A German gardener got a bit of a nasty surprise when he was told he had won several bids ...

Dev Bytes

The Linux-support bandwagon continues to grow: Ottawa-based PIKA Technologies, which manufactures computer plug-in voice cards that connect...

Dan McLean: IT utility concept exciting but still in nascent stage

Few services concepts in recent history have received the grand attention of what

Greg Enright: Video traffic overshadowed

When the topic of network convergence arises, the catchy "voice, video and data" phrase is usually not far behind.

Tech News

Career Watch

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Allaire Jrun