Outsourcing companies and services customers must work together to develop contracts that are flexible to adjust to the changing demands in the sourcing industry, according to a news release issued by Gartner, Inc. in April.
Unionized members of the Bank of Ireland's IT department last April were threatening to go on strike if they weren't involved in final negotiations with Hewlett-Packard Co. on a proposed outsourcing deal.
Statistics Canada recently reported that roughly 600,000 Canadians were employed in the information and communications technology (ICT) sector in 2001.