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Winning the battle online for business means more than just recruiting the most customers, a survey of 100 E-commerce leaders concludes. True victory means keeping those customers true - for life.

Alberta's Athabasca University, a pioneer in online interactive education, has announced what it describes as Canada's first fully interactive, online MBA program for IT Management.

Future archeologists may decode the zeros and ones embedded in the digital layers of the Internet to get a picture of the Information Age, much as 19th century British Assyriologist Sir Henry Creswicke Rawlinson deciphered cuneiform to unravel the mysteries of the Bronze Age. Since July 1997, a team of five research scientists at the NEC Research Institute in Princeton, N.J., have been developing a new kind of global, distributed computer memory that might make the task of those archeologists a whole lot easier than Sir Henry's.

Workplace change represents the biggest leadership challenge for Canadian businesses, according to a recent study of human resource professionals. The Aon Human Resource Trends Survey in Canada looked at the abilities of Canadian business leaders to lead, and found that one-third of survey respondents identified the ability to manage change as leaders

A recent survey of network administrators and help desk personnel shows that lots of people are pummeling their computers when the $#@%$ things don't work right. In the online survey, conducted by network analysis and reporting-tool vendor Concord Communications Inc., 83 percent of 150 respondents reported witnessing such attacks.

For many journalists, the Internet highlights a thorny issue. In print, established conventions distinguish editorial content from advertising. But online, an expansive medium where a product review is just a click away from a product purchase, the separation between editorial and advertising is not always clear. Should a book review section online include a link to Amazon.com? If Amazon.com pays referring sites a small fee as a result of sales, should that payment policy be explained to readers?

CEOs and senior executives have weighted the critical factors for success in the future. Strategic Information Technology and the CEO Agenda, an A.T. Kearny survey of 213 CEOs and senior executives, produced the following 'success factor' numbers:

Consumers and merchants agree -- the Internet is good for business. Their enthusiasm has not only propelled the growth of the Internet as a legitimate retail channel, it has created a self-feeding growth spiral. Consumer acceptance and retailer ambitions are combining to fuel a rapid growth cycle that will drive 3.6 million Canadian households to shop online by 2003.