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I went to school in 2000, taking a program of network design/support and database design. It was a two year program compressed into ten months - I was 43 at the time and felt that I didn't have any time to waste. I graduated in November.

Working as a senior member of the Network and Desktop Support Group I was normally called for those " tricky " calls that required a little tack and an amazing about of patience.

In 1982 we were supporting applications running in the Digital Equipment Corporation (DEC) computer environment.

A long time ago I worked for a small engineering firm that produced and sold Digital Image Processing systems.

I have been in the telecommunications business for almost thirty years now, but I still smile when I think back to the late eighties and one particular support event for a high tech firm.

I was working as a summer student for a company upgrading client software. One day I arrived back in my office after to find a nasty voice mail message from a manager that I had finished updating.

Do you remember the days when Ma Bell would charge $1.00 per minute to call Vancouver from Toronto? I do and it was about that time I encountered an unforgettable character in the Information Technology department.

In 1979, soon after my partner, my wife, and I had opened one of the first computer retail stores in Western Canada, we were going great guns.