Mark A. Brewer, senior vice president and CIO of Seagate Technology LLC, has five goals for the year. Under each one, he's got specific action items to accomplish during the year. And all of his 1,000 IT workers can see them.
Early in his tenure as CIO of the United Nations Children's Fund (Unicef), Andre Spatz met some resistance to his arguments for increased IT spending. After all, why would anyone buy new software when they could help more children who needed medicine and books?
When managers at the Federal Home Loan Bank of Dallas decided to automate some customer transactions nine years ago, they didn't call it B-to-B e-commerce.