Mark Gibbs

I recently emceed a Webcast titled

I

I recently switched my house and office telephone services from SBC to Vonage and I just received what I hope is my last large, complicated bill from SBC. You can't help but look at these statements with a sense of awe at the rampant bureaucracy, lack of understanding of what customer service means, and the creative accounting these documents display.

Say you purchase a car. A really nice-looking car with lots of cool features and accessories. The first time you take it on the freeway you get the car up to 65 mph and switch on the windshield wipers. But much to your surprise the wipers stop working after a few minutes and can

I have been Macified. After not owning a Macintosh for more than 12 years I finally decided that the undeniable coolness and beauty of the hardware and particularly of OS X meant that it was time to get religion!

I just bet Dean Drako, the CEO of anti-spyware/spam vendor Barracuda Networks, $5 that within five years all of our important network connections will be made over secure connections. Dean disagrees. He thinks it will take longer than that.

A recent survey by AssetMetrix showed that less than 24 per cent of more than 136,000 PCs in 251 North American corporations had been

This underlines the issue for the freewheeling data havens of the Havenco kind: They have no real muscle. As much as we and Sealand might like to think that the law would defend our rights, the fact is that when a government or even a large corporation decides that something is broken and needs fixing, it