In the commercial whirl that is IT, we get to interact with all sorts of organizations, and despite e-mail we still have to use the telephone to deal with them.
One item that grabbed my attention recently was the CP80 Internet Channels Initiative which, let me say up front, is the technological equivalent of putting lipstick on a pig.
One of the challenges the computer industry faces is convincing Joe and Josephine Enduser to care about the security, reliability and manageability of their machines. It seems no amount of education will help them understand that as their lives become more defined by the use of PCs and the Internet, protecting their computers is absolutely critical.
So you have decided on a career in IT instead of, say, being a dancer on Broadway or becoming a fugu chef in Japan. Given that you consider IT more interesting than appearing in 50,000 performances of