Mari-Len De Guzman

From paper to PDF, from cumbersome manual processes to streamlined automated ones

Canadian banks are losing revenue opportunities because of poor integrated channel capability, a recent Datamonitor report indicated. In a survey of the world

Telecom Ottawa has devised a backup and recovery service that the company says spells a serious reduction in data restoration times for Ontario businesses. According to Dave Dobbin, Telecom Ottawa

Technology organizers for the 2010 Winter Olympic Games in Vancouver will use mobile technology for information flow throughout the event. Paris, France-based systems integrator Atos Origin, global IT partner for the Olympic Games, expects to achieve greater access to real-time data through mobile systems.

Software vendors are banking on customer data integration (CDI) tools to boost sales of CRM systems. Toronto-based ACIS Consulting Inc. recently launched RapidAnswer, a search derivative application that integrates information across multiple channels

Programmable devices, smaller than the size of a man