Facebook
Linkedin
Twitter
Youtube
Tech News
CIO
Resources
Technology Jobs
Reports and Whitepapers
News for CIOs
CIO Census
Digital Security Zone
Webinar Highlight Reports
Roundtable Highlight Reports
2023 IT Salary Calculator
AI Directory
ITWC Talks
Featured Partner Content Hubs
Digital Magazines
Senior Contributors
Events
PAST EVENTS
Technicity GTA
CIO OF THE YEAR
CDN Channel Innovation Awards
Digital Transformation Conference and Awards
Canada’s Top Women in Cybersecurity
CDN Top Women in the Channel
MapleSEC
Analytics Unleashed
All IT World Canada Events
Videos
President to President
All Tech Videos
Podcasts
Cyber Security Today
Hashtag Trending
Leadership in the Digital Enterprise
CMO Talks
All Hands on Tech Video Podcast Series
Deeper Dive
ITWC Podcast Network
Engage
Contributor Opportunities
Gartner Corner
About Us
Privacy Policy
Contact Us
Search
NewsPaper
Facebook
Linkedin
Twitter
Youtube
DXAwards
CIO of The Year
Leadership
News for CIOs
Analytics Unleashed
Technicity
Emerging Tech
IT World Canada
Tech News
POPULAR CATEGORIES
Emerging Tech
24490
Security
8749
Infrastructure
8593
Government & Public Sector
6289
IoT
6187
Content Types
Videos
Â
Podcasts
Blogs
Slideshows
ALL CATEGORIES
Artificial Intelligence
(1496)
Blockchain
(182)
CanadianCIO
(107)
Careers & Education
(4484)
Channel Strategy
(0)
ChatGPT 4o
(0)
ClaudeAI
(0)
Cloud
(2213)
Communications & Telecom
(571)
Companies
(1423)
Cox Media
(0)
credit card breach
(0)
Data & Analytics
(1388)
deep fakes
(0)
Development
(907)
Dick's Sporting Goods
(0)
Digital Transformation
(1347)
Distribution
(128)
duck duck go
(0)
Emerging Tech
(24490)
Financial
(195)
FinTech
(115)
FISA
(0)
Future of Work
(414)
GenZ
(0)
Governance
(145)
Government & Public Sector
(6289)
Governor Gavin Newsom
(0)
Great Resignation
(0)
H&R Block
(0)
HashiCorp
(0)
Human Resources
(926)
Humane
(0)
Infrastructure
(8593)
IoT
(6187)
ITWC Morning Briefing
(179)
JustWalkOut
(0)
Leadership
(4359)
Legal
(231)
Legislation
(252)
Managed Services & Outsourcing
(4340)
Mira Murati
(0)
Mobility
(3443)
Octo2
(0)
Operations
(120)
People
(199)
Podcasts
(2604)
Privacy
(810)
Project Management
(1105)
Recall
(0)
Security
(8749)
Sequoia
(0)
Social Networks
(275)
Software
(4228)
Space-X
(0)
Supply Chain
(131)
Sustainability
(171)
Tik Tok
(0)
todayu
(0)
top stories
(1)
Wayback Machine
(0)
Wendy's
(0)
Women in Tech
(209)
You.com
(0)
CIO
Resources
Technology Jobs
Reports and Whitepapers
News for CIOs
CIO Census
Digital Security Zone
Webinar Highlight Reports
Roundtable Highlight Reports
2023 IT Salary Calculator
AI Directory
ITWC Talks
Featured Partner Content Hubs
Digital Magazines
Senior Contributors
Events
PAST EVENTS
Technicity GTA
CIO OF THE YEAR
CDN Channel Innovation Awards
Digital Transformation Conference and Awards
Canada’s Top Women in Cybersecurity
CDN Top Women in the Channel
MapleSEC
Analytics Unleashed
All IT World Canada Events
Videos
President to President
All Tech Videos
Podcasts
Cyber Security Today
Hashtag Trending
Leadership in the Digital Enterprise
CMO Talks
All Hands on Tech Video Podcast Series
Deeper Dive
ITWC Podcast Network
Engage
Contributor Opportunities
Gartner Corner
About Us
Privacy Policy
Contact Us
SUBSCRIBE
Home
Authors
Posts by Louise Fickel
Louise Fickel
Articles by
Louise Fickel
Know-it-alls
Louise Fickel
-
November 5, 2001
After acquiring 10 telecom companies in three years, Marconi faced a serious challenge: how could it ensure its technical support agents knew enough about newly acquired technology to provide quick and accurate answers to customers?
Tech News
Know-it-alls
Louise Fickel
-
November 5, 2001