Lisa Williams

Cyber criminals are getting more sophisticated and only a small percentage of them are actually getting caught and convicted. Tracking down and preventing cyber crime requires cooperation between law enforcement agencies and the private sector. How the RCMP is responding to a global problem.

Canadian health care workers are facing increasing challenges when it comes to the management of chronic disease. According to health care industry experts at a recent health care roundtable in Toronto, technology alone is not the solution; it's increased collaboration.

A recent survey of Canadians has shown overwhelming support for the use of electronic health records systems, provided the privacy of their personal health information are properly looked after. The report also reveals how Canadians feel about health-care delivery, data security, and more.

Following its active participation during last month's Waste Reduction Week, the province of Manitoba has announced it will be holding a Green Conference aimed at providing Manitoba-based organizations with best-practices around environmental responsibility. The effort is in line with the province's climate change action plan.

Service agencies across Canada are undergoing transformation to provide a new service delivery model that meets the needs of today's citizens. Nova Scotia, British Columbia and Ontario each share their restructuring initiatives at last week's Shifting Sands conference in Halifax.

Service Nova Scotia Minister Jamie Muir has urged public servants to work towards delivering services that keep pace with the changing needs of citizens. And while many governments have begun their journey towards a citizen-centric service approach, one public administration expert says the road ahead is not always easy.

At a time when many IT managers are still trying to get a handle on the concept of service-oriented architecture, the Government of Alberta's Ministry of Justice is already starting to reap the benefits of this collaborative framework. How the ministry succeeded in replacing a 20-year-old technology.

The Alberta government has launched a new resource kit aimed at encouraging and preparing students with disabilities for post-secondary education. The multimedia resource includes a transition planning guide for students and their families, as well as a video showcasing inspirational success stories.