Lisa Williams

Ron McKerlie became Chief Strategist and Corporate CIO of Ontario, Service Delivery, with the Ministry of Government Services last fall. He came to the public sector with more than 20 years' experience in the financial and telecommunications service industry, including stints with Rogers and the Bank of Montreal. Recently, with half a year in his new position, he spoke with Lisa Williams, senior writer with InterGovWorld.com, on the progress that's been made, new initiatives under way and his work as a board member of World Vision Canada. Excerpts from the conversation follow:

New technology initiatives may help solve the service performance problems encountered in the controversial program to deliver health insurance services in British Columbia.

Industry experts have welcomed as long overdue recommendations for aggressive deregulation and a shift to less government strong-arm policies in Canada's telecommunications sector.

New technology initiatives may help solve the service performance problems encountered in the controversial program to deliver health insurance services in British Columbia.

Ron McKerlie became Chief Strategist and Corporate CIO of Ontario, Service Delivery, with the Ministry of Government Services last fall. He came to the public sector with more than 20 years

Prince Edward Island may be the smallest province in Canada, but its new media industry is growing by leaps and bounds, thanks in part to the Wireless Technology Development Fund.

For the City of Stratford it's out with the old and in with the new, as far as upgrading their IT infrastructure is concerned. It's something that you do once, and you don't have to do it again, according to Ron Roy, manager of information technology services with the City.

Just like TiVo, medical lectures and presentations can now be accessed over the Internet -- whenever, wherever -- the result of a new technology dubbed Mediasite.