Lisa Williams

Nelson Lah has always had an interest in technology and that curiously led him from his native Singapore to study and work in the IT field in Western Canada. His diligence has paid off and he now holds the position of CIO, Ministry of Forests and Range, in British Columbia. In conversation with senior writer Lisa Williams, Lah discusses his award-winning initiative for electronic forest management, the often elusive work-life balance, and the importance of collaboration and staff engagement.

Nelson Lah has always had an interest in technology and that curiously led him from his native Singapore to study and work in the IT field in Western Canada. His diligence has paid off and he now holds the position of CIO, Ministry of Forests and Range, in British Columbia. In conversation with senior writer Lisa Williams, Lah discusses his award-winning initiative for electronic forest management, the often elusive work-life balance, and the importance of collaboration and staff engagement.

It's still lights out for online tax filing. Canada Revenue Agency remained in the dark yesterday about when its servers would come back on. CRA hasn't yet figured out what the problem is, but the agency figures it at least knows what the problem is not.

The theft of a laptop from a SickKids physician has resulted in a swift order from Ontario's Information and Privacy Commissioner, Ann Cavoukian. Cavoukian has ordered the Hospital for Sick Children in Toronto to implement specific protection mechanisms, including the strong encryption of any personal data that is taken off-site.

Canadian physicians want to use more online tools to consult with their patients, but they say there are obstacles. And one of those obstacles is remuneration.

Part 1 of InterGovWorld's Spotlight on Donna Achimov, assistant deputy minister with Human Resources and Social Development, Service Canada. Achimov talks about read-to-me access to information, bundling services together, and how a degree in journalism kickstarted a career in public sector management.

Privacy officials at all three levels of government have banded together in the fight against identity theft in the name of Fraud Prevention Month. Privacy Commissioner of Canada, Jennifer Stoddart, and her privacy colleagues agreed at a recent meeting that more action must be taken against identity fraud by law enforcement agencies, governments and all organizations.

The Federal Government is fumbling potential opportunities to improve business practices and services to Canadians, according to a critical report of IT project management by Auditor General Sheila Fraser.