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lisa banks

Articles by lisa banks

Mind mapping focus moves to collaboration, vendor says

lisa banks -
The market is moving toward a focus on making teams work together more effectively, says a Mindjet general manager

REA Group rolls out IT incident management system

lisa banks -
Real estate group goes with Zendesk after ripping out its existing complex and inefficient ticketing system

‘Critical’ social media banned in enterprise: Report

lisa banks -
Why a survey of Australian IT managers find they are struggling to deal with social media in the enterprise, with more blocking Web 2.0 sites despite their status as being "critical" to company development

Social media a must for IT service management: analyst

lisa banks -
CIOs should start thinking about integrating social media into service desks as the technology becomes ubiquitous in everyday life, according to a new report by Ovum

Telstra, Microsoft: Equality in IT has a long way to go

lisa banks -
While women have achieved equality by earning the right to vote, the equality of women in the technology sector isn't where it should be, according to key IT leaders

UK government CIO resigns

lisa banks -
In an email announcing his resignation from the role that he has held for nearly five years, John Suffolk shared some of his successes, saying that he has made

Unified communications can’t match Twitter: Gartner

lisa banks -
'Unified communications,' a tag used by a number of multi-million dollar software companies for their products, can't compete with consumer-driven technology, a Gartner analyst says

Review your SOA projects to avoid failure

lisa banks -
Project reviews coupled with a greater understanding of SOA deployment is vital if systems integration is to be successful. The factor that is cultural change
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