Lindsay Bruce

Articles by Lindsay Bruce

Making call centres smarter

When looking for a better way to monitor the effectiveness of its call centre agents, Nordia Inc. called upon Speedware Ltd. to provide the solution

HP

Despite 30 years on the market, Hewlett-Packard Co. confirmed that it will stop selling its e3000 server platform as of Friday, and although the company announced plans to discontinue the line in 2001, one customer is still calling the decision to terminate the line shocking.

Red Hat introduces new version of Linux

Red Hat Inc. on Wednesday introduced Red Hat Linux 3.0, the newest addition to its Open Source Architecture platform, and according to one analyst, its improved support for Java and threads will have many Red Hat users making an upgrade.

Study: Software piracy on the rise in Canada

According to a study released by The Canadian Alliance Against Software Theft (CAAST) on Tuesday, all but four Canadian provinces indicated a rise in software piracy

Analyst: Canada lagging in hotspot deployment

By the end of 2002 there were less than 20,000 hotspots found globally. By the end of this year, there will be almost 46,000

Palm boosts screens on new Tungstens

Palm Canada Inc. released a line-up of new products earlier this month, including two handheld devices geared towards mobile professionals and corporate users ranging in price from $299 to $599.

Emerging wireless standards offer alternative to T-1

According to information released by Allied Business Intelligence (ABI) Research last week, combined revenues on equipment for two new wireless standards will exceed US$1.5 billion in 2008. However, according to one analyst with the firm, North Americans may not even notice that there are new standards on the block.

Tech News