To monitor the health of business transactions, you need to know what part of the transaction takes place where, and the impact of the component's performance. Network packet inspection isn't good enough. Application performance management tools are the solution
Worldwide stock markets recently took a dive, some losing as much as 8 percent of their value overnight. Experts mostly blame the drop on loss of investor confidence rather than any underlying long-term problem. Confidence plays such a huge role in business and, indeed, in the whole global economy.
I just finished reading a McKinsey & Co. report that made me feel like I should be seeing rainbows and hearing choirs of angels singing. The 2005 report