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Kimberly Chapman

Articles by Kimberly Chapman

E-mail is the root of all on-line customer service

Kimberly Chapman -
In the world of e-commerce with competitors literally a mouse click away, customer service is key. Canada

Meeting across the miles

Kimberly Chapman -
According to science fiction movies and television shows, we

Putting the reins on customer e-mail

Kimberly Chapman -
In the world of e-commerce with competitors literally a mouse click away, customer service is key. Canada

Novell

Kimberly Chapman -
For Web surfers who insist upon creating various on-line personalities and matching those personalities to specific Internet...

Novell extends NDS to consumers on Web

Kimberly Chapman -
Novell

Kinnetics provides real-time network map

Kimberly Chapman -
The Kinnetics Management System provides an automated, real-time physical topology of the network, which Loran International Technologies Inc. said helps administrators diagnose problems quickly.

Call-Net

Kimberly Chapman -
Sprint

Schwab happy with Web Live Voice

Kimberly Chapman -
Charles Schwab Canada, a Toronto-based brokerage that does a significant portion of its business on-line, is delighted with its implementation of Bell Canada
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