Kathleen Lau

GMAC Residential Funding of Canada Ltd.'s IT infrastructure supports more than 800 external brokers and more than 350 internal employees across different time zones. As business ramps up, data centre chores move out

The need to gather business and process requirements has created a whole new type of executive. Find out what business process experts need to know and do

Organizations looking to conduct meetings remotely can do so in an interactive virtual classroom. And, attendees can participate in content-related online question polls

The storage firm draws on expertise from four divisions to offer technology that executives say will save energy and reduce costs in the data centre. But don't write the spinning drive's obituary just yet

Smarts Application Discovery Manager collects information on servers and application configurations and lets administrators track changes. How it can help with regulatory compliance

Accessing business intelligence is not for the senior-level suits anymore, a RIM VP says, and the mobile version of Cognos will have limited report writing capability. An analyst predicts this kind of software will spawn handhelds with more real estate

Stage Manager is targeted at companies running multi-tier applications and is said to help deal with server sprawl and configuration drift. How VMWare

After its leased line rates increased by $20K a month, a Toronto college decided to connect six buildings at Gigabit speeds using BridgeWave radios. Find out how the technology prevents interference