Kathleen Lau

Microsoft closes the gap between its Office Web Apps and Google Docs by adding co-authoring to the free Word Web App, letting multiple users edit a document simultaneously in the Web browser

A new security network infrastructure was needed by the City of Guelph after it introduced a BYOD allowance to employees and contractors. What the combination of visibility and automation means for IT departments that must do more with less

The project and portfolio management offering from CA Technologies now gives Chatter users visibility into project resources and milestones without having to be part of the core project team. An Info-Tech Research Group analyst warns that adding social may not make for better project management

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PROCESSWORLD 2011: Customers of the Germany-based business process management (BPM) vendor detail the challenges and choices driving their BPM projects, and the resultant business benefits

PROCESSWORLD 2011: The German business process management vendor announced ActiveCare and MaxPerform to address common problems causing delays in BPM initiatives. Plus, customer Pfizer describes the role of BPM in its mergers and acquisitions

PROCESSWORLD 2011: The new partnership with a data governance vendor brings data cleansing to the business process discussion. Plus, execs explain the significance of master data management, in-memory, mobile, social and cloud for Software AG and its customers

Infrastructure-as-a-service platforms will improve. But enterprise architects, too, have work to do in taking an SOA approach to the business apps they build to run in the cloud. Plus, comparing the ROI from CRM, ERP and business productivity apps in the cloud