Kathleen Lau

Making social networks part of an existing customer relationship strategy is essential to keeping up with, and responding to, customers on the social Web, according to new Altimeter research. The essential five M's

Expect a shift from manufacturing to product servicing as vendors entertain the entire lifecycle in an increasingly green world, said a professor with Schulich School of Business. How Nokia is changing its business to adapt. WITH VIDEO

LucidLynx, the open source operating system Ubuntu 10.04, due out April 29 is useful for enterprises running many data centres, said a 451 Group analyst. An Ubuntu user shares his first-hand experience with the new release

The company released to manufacturing Visual Studio 2010 and .Net Framework 4 with new features like IntelliTrace for quality assurance. Customers Imaginet, IQmetrix and Sitemasher share their experiences with the release

How not to secure your cloud

The goal of the

Hewlett-Packard is offering a new set of services to bring the client environment into the data centre in recognition of the characteristics of today

Concordia Institute for Information Systems Engineering has received network security technology from Cisco Systems Canada to help train students on the skills that employers are seeking. How the Web is increasing the demand for security skills