Kathleen Lau

IBM Corp. unveiled Monday what it called the first social software offerings appropriate for business: Lotus Connections, Quickr and Sametime 7.51.

CIBC's data loss amounts to a disclosure of personal information without the consent from the parties who own it, says David Fewer, staff counsel at Canadian Internet Policy and Public Interest Clinic (CIPPIC) in Ottawa.

Two Canadian communities - Waterloo and Ottawa-Gatineau - have been named among the Top Seven Intelligent Communities in the world by the New York-based Intelligent Community Forum (ICF).

Two Canadian communities

Financial information of millions of customers may have been compromised following an "unauthorized intrusion" into the computer systems of The TJX Companies Inc., the U.S. parent company of Canadian retailers Winners and HomeSense.

Deploying a single customer relationship management (CRM) system has enabled a Canadian health benefits provider to enhance client services, more than triple its sales, and streamline operations.

Deploying a single customer relationship management (CRM) system has enabled a Canadian health benefits provider to enhance client services, more than triple its sales, and streamline operations.

Those afflicted with the problem of poor e-mail management can take heart. A productivity expert and coach has designed a program she says will help beleaguered office workers conquer e-mail overload.