Kathleen Lau

A simulated exercise to assess the federal government

Implementing a business process management tool can get rid of the "human glue" that is often needed to bind processes in an IT environment, a CA Inc. executive told the company's user conference this week

It's not difficult establishing the benefit of proper records management, when a company such as Microsoft spends an average of US$20 million for e-discovery per litigation, said a company executive

Managing the often

When Manpower began discussions with Cognos around adopting a performance management tool a decade ago, the staffing agency opted not to take the "big bang approach" to implementation

Toronto's Sunnybrook Health Sciences Centre was looking to be more proactive around meeting audit compliance requirements, when it decided to centralize the monitoring of its security server logs.

The government of British Columbia has set in motion a province-wide $148-million health-care initiative that aims to reduce wait times for medical procedures, cut costs by reducing unnecessary re-tests, and provide medical practitioners with faster access to patient information

IBM Inc. has teamed up with financial and academic institutions with the goal of producing 23,000 mainframe-literate information technology (IT) professionals in the global market by 2010