Kathleen Lau

Software firms can gain access to each other's databases through customer support agreements, but how much is too much? Lawyers render their verdict on the potential for similar court cases

Upgrade timelines may be the "sacred cow" of the industry, but with the Acer-Gateway deal driving increased market consolidation, local companies are reevaluating their service strategies

The PC duo's combination could see a renewed push towards the enterprise, where neither firm has been able to seriously challenge HP or Dell. Info-Tech and IDC weigh in

They've got the bandwidth to handle the load and IT staff ready to respond at a moment's notice. Gaming event executives are saying, "Bring it on!"

A survey shows less than have of North American firms have a strategy in place to make use of things like enterprise search and presence technologies. Avanade's CTO identifies two key barriers to adoption

A much-needed overhaul to provincial government guidelines surrounding technology vendor procurement contracts may do away with an often convoluted and frustrating negotiation process. The Government of Ontario will start using new terms and conditions for small, low-risk technology contracts.

ITAC comes to an agreement with the provincial government to clarify some of the language used in low-risk technology contracts. Officials explore the impact on private sector firms

From data and systems replication to non-existent business-IT feud, a look at Toronto Hydro Telecom's disaster recovery strategies