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HomeAuthorsPosts by Kathleen Lau

Kathleen Lau

Articles by Kathleen Lau

SAP puts Web 2.0 face on CRM update

Kathleen Lau -
The software vendor redesigns the user interface of its customer relationship management product, hoping to put the heat on rivals such as Oracle and Salesforce.com. Intel and Siemens share their experiences as customers

Nortel’s new data products to help network security, manageability

Kathleen Lau -
Nortel extends its Business Optimized Networking strategy with a batallion of new products

Time for a little payback

Kathleen Lau -
Chargeback systems can be a good means of getting the business lines to take ownership of their IT systems and manage their demands. Here

Health care drives Telus bid to take over Emergis

Kathleen Lau -
The telecommunications firm has offered $763 million for the e-commerce company as part of its strategy to target care providers with point-of-care applications that work over secure wireless and wireline networks

Ottawa company launches enterprise talent management tool

Kathleen Lau -
Workstream Inc. releases management tool for human resources professionals with dashboards for role-based views

Partnership to facilitate business process management

Kathleen Lau -
Cape Clear Software and Appian partner to help companies with business process management

Ottawa company collaborates with IBM on processor cores

Kathleen Lau -
A collaboration between Tundra Semiconductor Corp. and IBM Corp. should help the Ottawa-based vendor's products reach a larger market, the company said

MTS Allstream eases network inventory process

Kathleen Lau -
The Canadian carrier implements a "reconciliation engine" to handle audit discovery to deliver a better level of data integrity. A Toronto provider talks about the power of instant gratification
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