Juan Carlos Perez

IBM Corp. on Tuesday will announce an expansion of its services for companies seeking help with radio frequency identification (RFID) technology.

As far as keeping their customers satisfied, Web portals, search engines and news and information sites in the U.S. continue to improve but still have work to do, according to a report released Tuesday.

Five Across Inc. will launch an instant messaging (IM) product for business users on Monday that the startup vendor hopes will be a workplace alternative to free, consumer-oriented, public IM services and pricey enterprise-class IM systems.

Five Across Inc. launched an instant messaging (IM) product for business users on Monday that the startup vendor hopes will be a workplace alternative to free, consumer-oriented, public IM services and pricey enterprise-class IM systems.

The Dow Chemical Co. has awarded IBM Corp. a seven-year outsourcing contract to manage its IT infrastructure and to implement an Internet telephony system based on voice over Internet Protocol (VoIP) technology, the companies announced jointly in a press release on Monday.

Nortel Networks Corp. has sued a client, Arbinet-thexchange Inc., alleging copyright infringement and misappropriation of trade secrets through the unauthorized use of Nortel Networks proprietary software, Nortel announced.

Macromedia Inc. has put together a software suite for designing, building, managing and editing Web sites that is aimed at users that want a Web content management and publishing system that is simpler to use and less expensive than existing options, the company is announcing Monday.

VeriSign Inc. has been slapped across the face with a blistering 85-page report that found much to criticize and little to praise in the company's controversial and short-lived Site Finder service.