John Ribeiro

Vodafone Group PLC

U.S. outsourcer Sutherland Global Services Inc. has opened its third business process outsourcing (BPO) delivery center in Clark, Pampanga, in the Philippines, taking its total number of staff in the country to 2,000.

Microsoft Corp. plans to commercialize technology developed at its India lab that allows several computer mice to be used with a PC simultaneously. The technology, developed last year by Microsoft Research Lab India Pvt. Ltd. in Bangalore, enables several mice to be connected to a PC's USB (universal serial bus) port, helping to make up for the shortage of computers at schools in India and other emerging economies.

IBM Corp.'s India Research Laboratory has developed technology for retrieval and integration of information from both structured and unstructured data.

Dell Inc. has set up its fourth customer support centre in Gurgaon, India. The new centre is expected to employ about 1,000 people by the end of this year, Dell said Friday.

Wipro Ltd.'s chairman downplayed the impact of staff shortages in India, saying they won't hold back the continued growth of the country's outsourcing industry. Indian outsourcers are managing despite the shortages by hiring plain science graduates and re-training them for engineering work, Wipro Chairman Azim Premji told reporters on Wednesday.

Indian financial software company i-flex solutions Ltd., IBM Corp. and Oracle Corp. will jointly market i-flex

Google Inc. has found contests to be a good way to identify talented staff in India. It did that to hire engineers in India, and it's doing so again, to find graduates with good English writing skills for its AdWords advertising program.