John Glowacki has the distinction of improving customer satisfaction and exceeding business objectives within the Governments of Canada and the United States, most recently as COO of Shared Services Canada (SSC; with direct procurement authority as the largest economic buyer of ICT in Canada), a fiduciary role as CTO of the 3rd largest managed service provider in the world supporting many governments and industries, and leading very large scale turnarounds in the private and public sectors. John has lived and worked in North and South America, East and West Europe, and Asia.