Whether it's a "teaching moment" at the University of Georgia, a system that provides more efficient tracking at Peugeot, or a start-up that relies entirely on a Web-based tool for every ticket, support teams are evolving fast
Sales for these small, low-cost notebooks will rise 65 per cent in 2009, compared to just a three per cent growth for standard notebooks. The form factor is attractive. That doesn't mean you should be offering them to staff
There's a blog for every topic under the sun but the quality of these daily journals are usually all over the map. But here's a list of 10 of the best written blogs