Joanne Cummings

Gone are the days when a comprehensive business-continuity plan meant mailing back-up tapes to a hot site a few miles away. Today, businesses are always on, running at break-neck speed 24/7. And their business-continuity plans need to reflect that reality.

Clearly, teleworking isn't just for loners in fuzzy slippers anymore. As enabling technologies such as the Internet, wireless, VoIP and broadband to the home proliferate, so does the number of employees who choose to work virtually.

Teleworking success stories from three companies.

Sometimes it’s best to cede some control. At least that’s what early adopters of hosted VoIP services say.Sometimes called IP Centrex, the hosted services...

The new data centre, marked by cutting-edge technologies such as virtualization, Web-centric computing and autonomic computing, promises new efficiencies in hardware, software and staffing. But as more organizations move to the new paradigm, cost savings are the prime benefit.

It's a well-known fact: Network security is a thankless job where success breeds anonymity. The more successful you are, the fewer incidents you have to report and the fewer opportunities you have to interact with upper management and gain respect from the business side of the house.

IT professionals who have to juggle multiple projects but have too few hands and face too many demands from upper management sometimes drop the ball when it comes to mentoring.