As an assistant editor at IT World Canada, Jeff Jedras contributes primarily to CDN and ITBusiness.ca, covering the reseller channel and the small and medium-sized business space.
Looking to extend the reach of its enterprise resource planning (ERP) and customer relationship management (CRM) platforms deeper within the enterprise, Microsoft Corp. used its annual...
After a year that saw business process modeling (BPM) software vendor IDS Scheer broaden its horizons through a partnership with rival Oracle Corp., company executives say the firm is well positioned to ride the trend of business needs trumping technology needs
On-demand hosted customer relationship management (CRM) and enterprise resource planning (ERP) vendor NetSuite Inc. is rolling out expanded e-commerce support capabilities as part of the latest release of its flagship software-as-a-service platform.