IT Focus Staff

Canada is not necessarily on the leading edge regarding CRM and other IT areas and can benefit from good ideas being brought in from other markets, according to Mark Whitmore, Deloitte Consulting

IBM and Agilent are bringing two technologies together to create an informatics system designed to help researchers collaborate through the entire discovery process so they can design better drugs and get them to market faster.

At its Americas user conference Connect 2002 in New Orleans in August, PeopleSoft, Inc. announced what it claimed to be the first industry-specific solutions for supplier relationship management (SRM).

Quoting Wells Fargo as reporting that its online customers are 150 per cent more profitable than those who don

A filmless imaging and data storage system referred to as picture archival communications system (PACS) appears to be a viable option for healthcare centres looking to manage the volume of radiology films and reduce costs.

It sounds overwhelmingly daunting to have to keep your catalogue current and manageable when you provide 75,000 items, ranging from groceries to petroleum and general merchandise to crop supplies, to about 1800 retail outlets in more than 500 communities in Western Canada! Saskatoon-based Federated Co-operatives Limited (FCL), the central wholesale organization for more than 300 retail co-operatives from Manitoba to B.C., faces that exact challenge.

Multi-currency payment processor WorldPay Ltd. in July announced the launch of an e-commerce product said to take the burden of managing anti-fraud protection away from the retailer.

Siemens Milltronics Process Instruments Inc. of Peterborough, Ont., in May introduced Levelwatch.com, a service said to unlock the data at remote sites and distribute the information to the people who can use it for business decisions.