IT Focus Staff

An IDC study released early this year estimates that spending in Canada on a wide range of IT service providers, (xSP where 'x' means whatever IT activity might be imagined), is at C$9.3 billion in 2001 and will grow at a 17.9 per cent compound annual growth rate (CAGR) between 2000 and 2005.

As financial services providers (FSPs) attempt to deliver comprehensive,

Signals such as decelerating loan growth, deterioration of credit quality and weakening fund flows will lead to diminishing revenue growth for Europe

Montreal-based CGI Group Inc. in February received three five-year contract renewals which it values at more than $40 million in total.

A report on outsourcing in the financial services industry would be incomplete without including the news reported by Lucas Mearian on Computerworld online late last November that Bank One Corp. is planning the largest IT employee hiring spree in its history.

Although Internet banking continues to grow, the majority of Canadians continue to deal with their financial institution at the branch level, according to the NFO CFgroup annual marketing research study, How Canadians Bank.

Improving or expanding Web-based customer service seems to be a strategic focus for many financial services providers.

Vendor addresses 'customer info problem'With an eye on the rapidly growing population of well-heeled Canadians, IBM Canada Ltd. ...