Greg Enright

Articles by Greg Enright

ITIL Version 3: What you need to know

Information Technology Infrastructure Library (ITIL) Version 3 is a move to tie IT and business functions closer together, according to Ottawa-based chief architect Sharon Taylor. The result of a two-and-a-half-year development process, ITIL Version 3 looks to build on a thorough set of guidelines presented in previous releases by concentrating on the life-cycle management of IT services, rather than merely the execution of processes.

Canadian woman leads ITIL refresh

Now that the industry is talking about technology

The intrapraneurial factor

I was speaking with Professor Moren Levesque from the University of Waterloo yesterday, who specializes in issues around entrepreneurship. She identified a trend that...

Communication is key

Effective communication between IT and other departments within the business has traditionally been a challenge, but as IT increasingly becomes more of a factor...

It’s time to spike the peer-to-peer threat

If recent examples of glaring network breaches resulting from P2P mishaps continue, IT security managers just might be inclined to agree with the entertainment industry suits.

A new snail mail?

The IT industry is never short on grandiose claims of what the next big trend is, or what will turn into the next killer...

ITIL insights

Version 3.0 of ITIL has been released, featuring a new emphasis on business-related corporate goals and new aspects that can help senior-level executives understand...

Cisco branding for Linksys a good idea

While Cisco has been recognized as a maker of reliable networking gear amongst the enterprise/service provider set for a number of years, it seems like the brand could become a bit of a buzzword for cool, cutting-edge technology amongst the consumer crowd as well

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