Grant Buckler

Today

As organizations develop an ever-increasing appetite for bandwidth, several options are presenting themselves for helping IT managers cope with the problem. Here

Road warriors who want access to data and applications from wherever they are create new management challenges for corporate network managers.

Using software from MobileQ, Inc. of Short Hills, N.J., those taking part in the pilot will be able to check e-mail and use the bank

Implementing a successful knowledge-management strategy may be one of the more difficult tasks facing the organization, but by using the six keys described in this article, the door to success should be a little easier to pass through

With technology playing an ever more important role in the delivery of government services, we thought the time as right to poll the CIOs of the provinces and territories on the issues and initiatives at the top of their IT management agenda. And although these governments share a similar vision for IT in many respects, we also found a remarkable diversity of initiatives, accomplishments and incipient challenges.

When Customer Relationship Manageent first came into vogue in the mid-1990s, it focused on enabling internal staff to do a better job of servicing customers. With the advent of eCRM, customers are becoming empowered with the ability to serve themselves.

It's hard to find good help these days